Contact Us
Talk to Us
Real people read this inbox. We usually reply within one business day, and we’d rather answer a question before you order than sort out a problem after.
What we can help with
Before you buy
Sizes, wood choice, whether a stand fits your particular laptop or monitor.
Order status
Have your order number ready and we can check it straight away.
Returns and faults
See Shipping & Returns first — photos speed things up a lot.
Custom sizes & engraving
Tell us the dimensions and what it’s for.
Wholesale & bulk orders
Include quantities and your delivery country.
Press & collaborations
A line about who you are and what you have in mind.
Before you write: the FAQ covers most order and delivery questions, and the Wood Care Guide covers cleaning, re-oiling and marks.
Response times
Monday to Friday, one business day is normal. Weekends and public holidays roll over to the next working day. If you haven’t heard back in three days, check your spam folder and then write to us again — occasionally a reply gets filtered.